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FAQ

PAYMENT

We accept bank wire transfer and Paypal, the customers should cover the bank fee or Paypal fee.


SHIPPING

We usually send the products by EMS, which is the cheapest shipping way, it usually take 5 - 6 workdays to Europe, North America and Australia. We can also arrange the shipment as your request, like TNT, DHL, UPS, etc.

 

DELIVERY TIME

If we have the items in stock, the delivery time is 1-2 days after payment, if not, we will arrange the production, and the estimated delivery time is 20-25 days, it depends on the quantities and different items.

 

PACKING

We pay more attention to pack the carbon products, foam inside and carton outside, and we have the regular box for different quantities of carbon rims, carbon wheels, carbon frames and components, it will protect the products during the shipping.

 

IMPORT CUSTOM TAXES

We usually write the low value or samples or gifts on the shipping invoice to help you avoid the custom taxes.

 

 

 

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